Home > Shipping Guide

  • GLOBAL SHIPPING

    We ship right across the globe so anyone can enjoy our unique fashion far & wide.

  • ORDER TRACKING

    You can fully track your order so that you always know when to expect your delivery.

  • FREE DELIVERY

    Shipping is free forever. We will never charge you for delivery, no matter what you order.

  • EASY RETURNS

    Contact us within 30 days of delivery to initiate a return and we'll arrange the return shipping.

  • RESTOCK

    There's a 10% restock fee for returned items if they're not faulty, damaged, or incorrect.

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  • Order Processing

    All orders are shipped directly from our trusted suppliers based in China and the European Union. We collaborate with a carefully selected network of high-quality manufacturers to ensure every item meets our standards for craftsmanship and design. These manufacturers create our exclusive collections, which are unique to our brand.

    By working with suppliers in different regions, we aim to provide you with both variety and quality while supporting streamlined logistics. Once your order is placed, our team begins the processing and quality-checking stages, ensuring your purchase is handled with care every step of the way.

  • Courier Dispatch Time

    Orders are dispatched within 1-3 days. Orders are not processed on weekends or holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

  • Shipping & Delivery Estimates

    Shipment Method: E-packet

    Shipping Times: Expected timescale is 7-10 days for free shipping, however, please allow up to 28 business days for delivery as items are shipped worldwide.

    If we are aware of any significant delays to your order, we will contact you.

Global Shipping Timescales

DESTINATION PROCESSING TRANSIT
USA 1-3 days 7-10 days
CAN 1-3 days 7-10 days
AUS 1-3 days 7-10 days
UK 1-3 days 7-10 days

  • Shipment Confirmation & Order Tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  • Customs, Duties & Taxes

    All fees, tariffs or taxes are included with your order at the point of sale. There should be no additional payments required for your delivery. Please contact us if you have been notified of any additional costs to your order.

  • Damages

    LAZERorange.com is not liable for any products damaged or lost during shipping. However, if you've received your order damaged, please contact us so we can help you file a claim against the shipping carrier.

    Please save all packaging materials and damaged goods before filing a claim.

Customer Information

WHAT IS LAZERORANGE?

Find out more about who we are and what we're about. Meet the team behind the brand and why we do what we do.

WHY CHOOSE US?

Find out why you should choose us to bring you cutting edge fashion like no-one else.

FREQUENTLY ASKED QUESTIONS

Our Frequently Asked Questions page can get you the information your need.

STYLE BLOGS

Read our comprehensive guides to effortlessly style for any occasion.