Order Processing
All orders are shipped directly from our trusted suppliers based in China and the European Union. We collaborate with a carefully selected network of high-quality manufacturers to ensure every item meets our standards for craftsmanship and design. These manufacturers create our exclusive collections, which are unique to our brand.
By working with suppliers in different regions, we aim to provide you with both variety and quality while supporting streamlined logistics. Once your order is placed, our team begins the processing and quality-checking stages, ensuring your purchase is handled with care every step of the way.
Courier Dispatch Time
Orders are dispatched within 1-3 days. Orders are not processed on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping & Delivery Estimates
Shipment Method: E-packet
Shipping Times: Expected timescale is 7-10 days for free shipping, however, please allow up to 28 business days for delivery as items are shipped worldwide.
If we are aware of any significant delays to your order, we will contact you.
| DESTINATION | PROCESSING | TRANSIT |
|---|---|---|
| USA | 1-3 days | 7-10 days (28 days max) |
| CAN | 1-3 days | 7-10 days (28 days max) |
| AUS | 1-3 days | 7-10 days (28 days max) |
| UK | 1-3 days | 7-10 days (28 days max) |
| EUR | 1-3 days | 7-10 days (28 days max) |
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties & Taxes
All fees, tariffs or taxes are included with your order at the point of sale. There should be no additional payments required for your delivery. Please contact us if you have been notified of any additional costs to your order.
Damages
LAZERorange.com is not liable for any products damaged or lost during shipping. However, if you've received your order damaged, please contact us so we can help you file a claim against the shipping carrier.
Please save all packaging materials and damaged goods before filing a claim.
