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COVID-19 NOTICE
Dear LAZERorange.com enthusiast.
The ongoing health and safety for our community is the highest priority. As the unprecedented Coronavirus (COVID-19) has spread throughout the world, we are forced to take actions to better help protect both you and our employees.
Please note that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the COVID-19. We are doing our best to estimate any potential delays in shipments on our product pages.
We appreciate your patience and understanding at this time.
COOKIE POLICY
This Cookie Policy explains how LAZERorange.com ("we," "us," or "our") uses cookies and similar technologies on our website hosted on the Shopify platform (the "Site"). By accessing or using the Site, you consent to the use of cookies and other tracking technologies as described in this policy.
What are cookies?
Cookies are small files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better browsing experience. Cookies enable websites to remember your actions and preferences (such as login information, language selection, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How do we use cookies?
We use cookies and similar technologies for various purposes, including:
- Essential cookies: These cookies are necessary for the operation of the Site and enable you to access certain features, such as secure areas and shopping cart functionality. Without these cookies, the Site may not function properly.
- Analytics cookies: We use analytics cookies to collect information about how visitors use the Site, such as which pages they visit most often and if they receive error messages from web pages. This information helps us improve the Site and provide a better user experience.
- Preference cookies: These cookies allow the Site to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as remembering your login details.
- Marketing cookies: We may use marketing cookies to deliver relevant advertisements to you on third-party websites. These cookies may collect information about your online activities, such as the pages you visit and the links you click. They help us tailor advertising to your interests and measure the effectiveness of our marketing campaigns.
Third-party cookies
We may also allow certain third parties, such as analytics and advertising providers, to place cookies on the Site. These third parties may use cookies and similar technologies to collect information about your interactions with the Site and other websites. They may use this information to provide you with personalized content and advertisements based on your browsing activities.
How to control cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. However, if you choose to disable cookies, some parts of the Site may not function properly.
To learn more about how to control cookies, you can visit the help pages of your browser or the following third-party resources:
- For Internet Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- For Chrome: https://support.google.com/chrome/answer/95647?hl=en
- For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- For Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Please note that disabling or blocking certain cookies may impact your browsing experience and limit the functionality of the Site.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies and similar technologies.
Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at info@LAZERorange.com.
PRIVACY POLICY
Personal Information We Collect:
- When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and referring website. We use this information to analyze trends, administer the site, and track user navigation.
- When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and provide customer support.
- We use the personal information we collect to fulfill your orders, process payments, and provide customer support.
- We may use your information to communicate with you about your orders, provide order updates, and respond to your inquiries.
- With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these communications at any time.
- We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website and deliver our services (e.g., payment processors, and shipping providers).
- We may also share your information with third parties to administer offers, contact you about rewards, or customize your experience. If you want to opt out of this please click here before proceeding.
- We take reasonable measures to protect your personal information and maintain the security of our website. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your information, please Contact Us.
- LAZERorange.com uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us analyze website traffic, customize the content, and improve our services. You can disable cookies through your browser settings, but please note that certain features of our website may not function properly. For more information please see our Cookie Policy.
- You have the right to access, update, and correct your personal information. If you need assistance with managing or updating your information, please Contact Us.
- You can unsubscribe from our promotional emails by following the instructions provided in the email or contacting us directly.
- LAZERorange.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please Contact Us, and we will take appropriate steps to delete the information.
- We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for any updates.
RETURNS POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@LAZERorange.com. Please note that returns will need to be sent to the address provided in the return email. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at: info@LAZERorange.com.
Restocking fees
We charge a 10% restocking fee on each returned item if they're not damaged, incorrect or defective. Please refer to the sizing guide when ordering your items.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept refunds on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If a purchase was made on a gift card, then the refund amount will go back to the gift card. If a gift card was used to make a partial payment, then the full amount available from the gift card will be returned to the gift card. The rest of the refund will go to the alternative source of payment that was used to complete the payment for the items.
If more than 15 business days have passed since we’ve approved your return, please contact us at: info@LAZERorange.com.
TERMS OF SERVICE
Welcome to LAZERorange.com! These Terms of Service ("Terms") govern your use of our website hosted on the Shopify platform. By accessing or using LAZERorange.com, you agree to comply with these Terms. Please read them carefully
- All content on LAZERorange.com, including images, graphics, logos, text, and product designs, is the property of LAZERorange.com and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
Product Information and Pricing:
- We strive to provide accurate product descriptions, images, and pricing information on our website. However, we cannot guarantee the accuracy or completeness of such information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information and pricing at any time without prior notice.
- By placing an order on LAZERorange.com, you represent that you are legally authorized to make the purchase using the payment method provided. All payments are subject to verification and approval by the payment processor. We reserve the right to cancel or refuse any order at our discretion.
- We ship orders to the address provided during checkout. Shipping times may vary depending on your location and the availability of the products. Please review our Shipping Guide and Returns Policy for more information on delivery times and return/exchange procedures.
- When using LAZERorange.com, you agree not to engage in any conduct that may violate these Terms or infringe upon the rights of others. This includes but is not limited to, transmitting harmful or unlawful content, interfering with the website's functionality, or attempting unauthorized access to our systems.
- LAZERorange.com and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or the products purchased through it.
- You agree to indemnify and hold LAZERorange.com and its affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms or your use of the website.
- LAZERorange.com may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites. Your use of third-party links is at your own risk.
Governing Law and Dispute Resolution:
- These Terms shall be governed by and construed in accordance with the laws of each territory. Any disputes arising from these Terms or your use of LAZERorange.com shall be resolved through binding arbitration in accordance with the rules of the relevant territory.
- We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on LAZERorange.com. Your continued use of the website after the changes constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms of Service, please contact us. Thank you for choosing LAZERorange.com!
Customer Information
SHIPPING GUIDE
From shipping options to delivery times, our Shipping Guide has everything you need to know about getting your order to you.
WHAT IS LAZERORANGE?
Find out more about who we are and what we're about. Meet the team behind the brand and why we do what we do.
WHY CHOOSE US?
Find out why you should choose us to bring you cutting edge fashion like no-one else.
FREQUENTLY ASKED QUESTIONS
Our Frequently Asked Questions page can get you the information your need.
STYLE BLOGS
Read our comprehensive guides to effortlessly style for any occasion.